Enjoy Easy Appointment Bookings and more with Peasy Wallet #
To ensure a smooth and convenient booking experience, our system requires payment (RM0.50) for each successful booking. This payment will be deducted from your Peasy Wallet directly upon successful appointment.
In the case of appointment cancellation, a refund will be processed automatically, back to your Peasy Wallet. Our goal is to make your booking process seamless, with a focus on simplicity and transparency. You can check your credit balance and transaction history here.
But What Happens When Your Wallet is Empty? #
❌ For Customers → They CANNOT book new appointment slot.
- Customers will see a message: “Slot is currently unavailable. Please try again later.”
❌ For Merchants → Business Operations Will Be Disrupted.
- You won’t receive new appointment bookings (lost sales).
- You can’t send WhatsApp broadcasts (no promotions).
- The chatbot will stop working (no automated responses).
Running out of balance in your Peasy account can stop your appointment scheduling—which means lost sales! Make sure you always have enough credit so your business runs smoothly, especially during peak hours when every second counts.
🚀 Why Keeping Sufficient Top-Up Matters? #
✅ Avoid Appointment Gaps – If your balance runs out, clients won’t be able to book appointments, leading to lost business and scheduling disruptions.
✅ Ensure a Smooth Booking Process – Professional services rely on efficient scheduling. Keeping enough credit ensures appointments are processed without delays.
✅ Retain Your Clients – A failed booking can frustrate clients and push them to look elsewhere. Keep your balance topped up to provide a seamless and reliable experience!
💡 Example: A busy salon experienced a sudden balance shortage just as clients were trying to book last-minute appointments. It took 5 minutes to top up, but by then, several clients had already scheduled services elsewhere. Don’t let this happen to you—keep your balance topped up and your appointments flowing smoothly!
🛒 How to Top Up Your Peasy Wallet #
1️⃣ Go to “Wallet” in your Peasy Profile-Settings.
2️⃣ Click “Add Top-Up”.
3️⃣ Enter the amount you want to add (minimum $20 USD).
4️⃣ Click “Pay” and follow the payment gateway instructions.
5️⃣ Once completed, your balance updates instantly, and you’re ready to receive more orders!
📌 Pro Tip: If your business handles a high volume of deliveries, consider keeping a higher balance to prevent last-minute interruptions.
⚡ Stay Prepared, Stay Fully Booked!
🔹 Always check your wallet balance before peak hours.
🔹 Keep an emergency top-up fund to ensure smooth operations.
🔹 Orders = Revenue. Don’t let insufficient credit stop your business from growing!
🔗 Need help? Check our full guide here: Peasy Knowledge Base – Top-Up
