How to create an online menu and food delivery Whatsapp system in under 3 minutes? #
How to add an item into my menu? #
- Select at least 10 of your best selling items. Restaurants who follow this tip on setting their menu, increase their sales by 25%. Click here to learn how.
- Upload an appetizing food image.Â
- Tip 1:Increase 30% more sales using a proper image. Click here to learn more
- Write a tantalizing description of the menu item
- Tip 1: Drive 25% more organic sales, help new customers find your restaurants on Google by incorporating Google Trend when writing your product description. Click here to learn more
- Tip 2: Include description of any ingredients that might trigger allergic reactions
- Set your product pricing. Do you know, you can actually get your customers to spend more with the right pricing strategy? Click here to learn more
- Set your inventory. Make sure you set it at 10000
- Can your customers customize their meal or purchase combo, then click here to learn how to use variants in Peasy to drive upsell and cross sell.
Which item should I place into my menu? #
Setting up your online menu strategically can help you drive more sales! We recommend that you choose at least 10 of your best selling items, and feature them in your menu.Create categories in your menu; such as “Popular,” “Bestsellers,” or “Chef’s Recommendation” for maximum visibility.
Why Should I Feature My Top 10 Best-Sellers? #
✅ Customers decide FAST – A cluttered menu makes them hesitate, but clear recommendations help them order quickly.
✅ Boost order value – People tend to order what’s already popular. Highlighting your best items encourages larger orders.
✅ Less decision fatigue – Too many choices overwhelm customers. Featuring a top 10 makes ordering effortless.
💡 Example: A restaurant added a “Customer Favorites” category with their 10 best dishes. Orders increased by 35% in just a week because customers trusted the recommendations!
Ideas on how to pick your best selling items
- Which food/drink are the most frequently or commonly ordered by your customers?
- Which food/drink sells out the fastest
- Which food/drink yields the highest profit margin for your restaurant?
Best practices for setting my menu item’s image #
Use High-Quality, Representative Menu Images
Customers eat with their eyes first! A mouth-watering food image increases the chance of a customer ordering your item.
Common Mistake | Best Practice |
❌ No images or using low-quality, blurry photos. | ✅ Use clear, high-resolution images taken in good lighting. |
❌ Using stock photos that don’t represent the actual dish. | ✅ Upload real photos of your food so customers know what to expect. |
❌ No consistency – some menu items have images, some don’t. | ✅ Ensure every item has an image for a uniform look. |
🔹 Example:
Imagine you run a cafe selling croissants. Instead of uploading a generic croissant image, take a real photo of your buttery, flaky croissant served with jam. A delicious, golden-brown croissant with glossy jam next to it will tempt customers to order.
💡 Pro Tip: You don’t need a DSLR! A good smartphone camera, natural lighting, and a clean background can make your food look amazing.
How to write my product description so that I can encourage organic customers from Google Search #
Write Clear, Descriptive & SEO-Optimized Menu Titles & Descriptions
A well-written menu description makes your dish more appealing and helps your menu appear in Google searches when customers look for food online.
Common Mistake | Best Practice |
❌ Boring or unclear descriptions like “Croissant” | ✅ Engaging descriptions: “Buttery, flaky croissant baked fresh daily, served with house-made strawberry jam.” |
❌ No keywords in descriptions | ✅ Use SEO-friendly keywords to help customers find your food. |
Example:
Instead of writing just “Cheese Croissant”, write:
âś… “Melted Cheese Croissant – Flaky golden croissant stuffed with gooey melted cheddar, perfect for a quick breakfast or snack!”
This description is more appealing and contains keywords people search for (e.g., “Melted Cheese Croissant,” “quick breakfast,” “snack”).
How to increase my restaurant revenue with the right pricing strategy? #
Pricing is not just about covering costs—it’s about maximizing profits while keeping customers happy. Here’s how you can apply smart pricing strategies to boost revenue.
Pricing Strategy | How It Works | Example (Burger Restaurant) | Breakdown Details |
Break-Even Pricing | Calculate the minimum price needed to cover costs and ensure profit. | A cheeseburger costs RM5 to make (ingredients, rent, labor). To ensure profit, it’s sold at RM12. | Cost breakdown:Â
Selling Price: RM12Â Â Profit per burger: RM7 |
Dynamic Pricing | Adjust prices based on demand (peak/off-peak hours). | Lunch & dinner peak hour price: RM14 per burger. Off-peak (3-5PM): RM10 with a free drink. | Peak Hour Price: RM14 (higher demand, maximize profit)Â Off-Peak Discount: RM10 + Free drink (increase sales during slow periods)Â Result: Maximized profit during busy times, steady sales during slow hours |
Bundle & Upsell Pricing | Offer value combos to encourage larger purchases. | Cheeseburger alone = RM12. Cheeseburger + Fries + Drink = RM15 (instead of RM20). | Ala Carte: Burger: RM12, Fries: RM5, Drink: RM3Â Combo Price: RM15 (instead of RM20)Â Perceived Savings: RM5Â Result: More customers buy combos, increasing total sales volume |
Psychological Pricing | Use price perception tactics to make deals look more attractive. | Instead of pricing at RM10, list it as RM9.90 to feel like a better deal. | Why does it work? RM9.90 looks cheaper than RM10, even if the difference is only RM0.10. Example: RM10 → RM9.90 Result: More customers are likely to buy due to perceived affordability. |
High-Margin Add-Ons | Offer profitable upgrades that cost little but add value. | Customers can add extra cheese or a fried egg for RM2 each (costs only RM0.50 to provide). | Add-On Cost: Cheese/Fried Egg: RM0.50Â Selling Price: RM2Â Profit per add-on: RM1.50Â Result: Small upgrades significantly boost revenue with minimal cost. |
💡 Pro Tip: Use Peasy’s sales reporting to see which pricing strategy works best for your burger sales and adjust accordingly!
How to allow my customers to purchase add-ons and meal combos using variants? #
Step 1: Understand How Variants Work
Variants in Peasy allow customers to choose from different options within the same item. These can be used for:
✅ Meal Sizes – Small, Medium, Large.
✅ Customization – Extra cheese, double patty, less sugar.
✅ Combos – Upgrade to a meal with fries and drinks.
✅ Toppings & Add-ons – Extra sauces, side dishes.
Example: How Variants Work in Peasy
Food Item | Variant Options | Pricing |
Cheeseburger | Single Patty | Double Patty | RM10 | RM15 |
Bubble Tea | 50% Sugar | 100% Sugar | Same Price |
Nasi Lemak | Extra Sambal | Extra Fried Chicken | +RM2 | +RM5 |
Coffee | Hot / Iced | Same Price |
Example of variant for Nasi Lemak in peasy.
Restaurant view:
Online menu view:
đź’ˇ Pro Tip: Keep add-ons simple and relevant to the meal to make decision-making easier for customers.
Step 2: How to Set Up Variants in Peasy
- In your product details, click “Add Variant” and create different options.
- Set Pricing for each variant (if applicable).
- Save Changes – Customers will now see options when ordering!
Step 3: Best Practices to Maximize Sales from Variants
Use Simple & Clear Names – Example: “Upgrade to Set (Fries + Drink)” instead of “Combo A.”
Highlight Best-Selling Upgrades – Example: “Most Customers Add Extra Cheese (+RM2).”
Use Psychological Pricing – Example: RM9.90 instead of RM10.
Offer Value Combos that will drive up AOVÂ
One of the best ways to increase your restaurant’s average order value (AOV) is by offering add-ons and meal combos. Create combos that will upsell and encourage higher order value
How to Calculate Your AOV?
AOV = Total Revenue Ă· Total Number of Orders
Example Calculation:
- In a day, your restaurant makes RM2,500 from 250 orders.
AOV = RM2,500 Ă· 250 = RM10 per order.
How to Configure My Online Menu to Fit My Restaurant Operation? #
How to change my online menu look and feel? #
- Place your company logo. Keep the file size below 2mb so that it will be faster for your customers to view your picture and less drop out.Â
- Write a description of your restaurants. If you aren’t sure, use chatgpt to help you with better descriptions.
Selecting the right setup and configuration for my online menu #
Order Type | What can Peasy do for your restaurant | Best for |
Delivery Orders & Self-Pickup (link) |
| Food delivery businesses, bakeries, specialty food stores, home bakers |
Walk-In & Dine-In Self-Service | Save labor costs, reduce cashier workload, and improve efficiency with queue system | Cafes, fast food restaurants, food courts |
By setting up these order types correctly, your business can improve efficiency, reduce costs, and enhance customer experience!
Configuring my online menu to accept delivery orders and pick-up #
- Go to the Peasy’s Shop Settings.
- Under the Orders section, choose Delivery as an order type.
- Set Your Shop Address – This allows fast calculation of distance and delivery fee.
- Set Operating Hours – Customers won’t be able to place orders when the shop is closed.
- How can customers check their queue number
- How can customer to be notified of their order status
- Click here to learn more about tracking orders.
Configuring my online menu for dine-in self-service orders? #
- Set your restaurant location. Click here to learn more (to kb)
- Prevent fraudulent orders by using geolocation to verify customer locations before accepting orders. Click here to learn more.
How to provide my customers with map direction to my restaurant? #
A clear and accurate location setup helps customers find your restaurant easily. With Peasy, you can provide Google Maps directions, parking guidance, and real-time queue updates to improve the dine-in experience.
Set Up Your Restaurant’s Location #
Steps to Add Your Address in Peasy Shop:
- Go to Peasy Shop Settings.
- Enter your restaurant’s address.
- (Optional) Enable Restrict Order by Geo Location to restrict order out of range to be confirmed.
- Once toggled on, you will be asked to mark your restaurant location.
- Once done, click on the “Add Location” button
- (Optional) Add Landmark in Descriptions – e.g., “Next to XYZ Mall, opposite ABC Bank.”
- Save your changes!
âś… How This Helps Your Customers:
- They can tap on the Google Maps link provided in the chatbot and navigate easily.
- Reduces wrong deliveries or customer confusion about your location.
Example:
- A Ramen Shop in a busy city center adds its exact location plus “3rd floor of ABC Shopping Mall” to avoid confusion.
- A Food Truck updates its daily parking spot in Peasy to guide customers accurately.
Urge Customers to Check Queue Status Before Dine-In #
How to check Queue in Peasy:
- In the Peasy Online Menu, the current queue number is prominently displayed at the top, allowing customers to check the wait time before placing an order.
- Once an order is placed, customers can conveniently track their order status on the Order Page, ensuring they stay updated on their food preparation progress.
- Alternatively, customer can send a whatsapp chat to your chatbot requesting order status
Customers can message your restaurant using PZ:[your shop code].
âś… Why This is Important:
- Reduces long waiting times and frustration.
- Customers can decide whether to dine in or take away.
- Helps your staff manage peak hours better.
Example:
- A BBQ Buffet Restaurant shows queue status so customers can plan their visit.
- A Bubble Tea Shop offers pre-ordering to avoid long lines.
Why This Setup Improves Customer Experience #
Feature | Benefit | Example Use Case |
Google Maps Link | Customers can easily find your location and manage parking in advance | Helps new customers reach your place |
Queue Status Check | Customers can decide whether to wait or order in advance | Reduces crowding and wait-time frustration |
By setting up Peasy correctly, you make it easier for customers to reach your restaurant, park conveniently, and decide when to visit, leading to better customer satisfaction and more sales!Â
How to prevent food wastage due to fraudulent orders or no show? #
Geolocation Verification helps businesses avoid fake orders by ensuring customers are within the service area. The geolocation feature ensures that only customers within a 20m radius of your physical restaurant address can receive the “Pending” order status. You can follow the simple steps here to turn on your geo location.
How Geolocation Works in Peasy:
âś… Prevents Fake Addresses: Customers must be within the delivery range before an order is confirmed.
âś… Minimizes No-Shows: Dine-in orders require customers to be physically at the restaurant before confirming.
✅ Reduces Wasted Ingredients: Orders that fail geolocation checks won’t be processed, preventing ghost orders.
đź’ˇ Best Practice: Clearly state in the chatbot & menu:
“We only accept orders from locations within [X] km to ensure fresh & timely delivery!”
By implementing these strategies, you can reduce losses, increase efficiency, and improve customer experience!
