Features

Description

Rule-based or Load Balancing Agent Assignment

• Automatically assign contacts to agents based on business rules or availability
• Complex logical rule operator (nested AND & OR operator)
• Unlimited rules
• Support custom fields
• Lead and message ownership transfer between agents

Automatic Create and Sync Facebook’s Custom Audience with Contact List

• Automatically create Qualified and Disqualified Custom Audience on Facebook
• Automatically sync Custom Audience based on lead status update

Bigger & Better LookAlike Audience

• Automatically create up to 20% LookAlike Audience on Facebook
• Automatically detect and prevent audience overlap between Qualified and Disqualified Audience

Continuous & Automatic Campaign Targeting Optimization

• Automatically collect and analyze lead status, message data to improve the targeting of your lead generation campaign on Facebook
• Automatically optimize campaign's include, exclude and demographic
• Automatically optimize bid and budget distribution
• Automatically exclude current lead and customer from targeting

Bigger & Better Broadcast

• Pre-approved broadcast message by WhatsApp to prevent account banning
• Up to 100,000 unique broadcast per day (compared to 256 on normal Whatsapp)

Import existing contact

• Import existing contact through CSV or your phone's contact list

Pre-qualify incoming leads with our chatbot

• Pre-qualify leads before assigning them to your agents
• Support incoming leads from Facebook Lead or Web Form
• Multi-lingual chatbot
• Support third-party integration and API
• Customizable chatbot and qualification questions
• Automatically triggered based on pre-configured conditions
• Automatically reassign or classify lead based on chat response

Sortable, Searchable Contact List

• Tags and classify leads based on status
• Sort contact list based on status, follow-up priority, score or tags

Follow-up Reminder

• Trigger follow-up reminder based on lead's renew interest or engagement
• Automatically send follow-up messages based on lead's web, email or whatsapp activity

AI Lead Scoring

• Score lead based on ad, website, email and whatsapp activity
• Create automatic workflow and rules triggered based on lead score

Mobile App or Browser App

• Use Peasy Sales on your mobile phone or browser
• Receive notification for incoming message, follow-up and new leads
• Easy & Familiar user interface. Just chat and tag, training not necessary

Lead Enrichment with Social Profile Data

• Incoming leads from Peasy Marketing are enriched with Facebook Profile Data
• Incoming leads from Peasy Marketing are enriched with Predicted Buying Probability Score

Share on WhatsApp Account with Multiple Agents

• Unlimited contact per agent
• Unlimited number of agents (licensing based on per seat)
• Agents can only read and respond to assigned contacts

Real-time agent & sales performance dashboard

• Track agent's performance (response time, number of contacts assigned and served)
• Track sales pipeline (leads by sales maturity phases, product and value)
• Messaging analytics (customer journey, message volume and density, histograph analysis)