• Products
    • Peasy Marketing
    • Peasy Sales
  • Knowledge Base
  • English
    • Melayu (Malay)
Menu
  • Products
    • Peasy Marketing
    • Peasy Sales
  • Knowledge Base
  • English
    • Melayu (Malay)
Login
Start Free
Popular Search whatsappcampaigncontact statuscontactimport
22

Quick Start

  • How to Sign Up
  • Configure your profile
  • Retail Industry
    • How to create a WhatApp E-Commerce system under 3 minutes?
    • How to build my own WhatsApp E-Commerce Chatbot?
    • How to process incoming orders faster and simpler using Peasy?
    • How to drive seasonal promotion using WhatsApp Broadcast?
    • Don’t missed out any sales order, make sure your peasy account have sufficient topup!
  • F&B (Food and beverage) Industry
    • How to create an online menu and food delivery Whatsapp system within 3 minutes?
    • How to create a pick-up and food delivery order whatsapp chatbot?
    • How to process order fulfillment faster and simpler?
    • How to Encourage More Dine-In And Delivery Orders Using WhatsApp Broadcast?
    • Don’t missed out any sales order, make sure your peasy account have sufficient topup!
Explore More
2

Dashboard

  • Dashboard
  • What’s the purpose of rank and status
Explore More
11

Chat

  • Initiating and replying conversations
  • Sending canned response
  • Private conversations between agents
  • Deleting and copying messages
  • Sending conversation transcript via email
  • Switching to other conversations
  • Shortcuts
    • Keyboard shortcuts
    • Command shortcuts
Explore More
5

Contacts

  • Managing Contacts
  • Importing Contact
  • Filtering and Searching Contacts
  • Segments
Explore More
1

Chatbot

  • Creating and Editing Chatbots
Explore More
4

Campaigns

  • Managing Broadcast
  • Email Templates
  • Creating one-off broadcast
  • Creating repeat broadcast
Explore More
3

Appointment Scheduling

  • How to Connect Peasy to my Google Calendar
  • How to Add a New Appointment Session
  • How can my Contacts Book Appointments Using my Meeting Link
Explore More
5

Orders

  • Managing Catalog Items
  • Configuring shop setting
  • How to setup order notification message?
  • How customer’s get my shop link?
  • How does order management and payment work on Peasy Online Store?
Explore More
39

Settings

  • Add Agents
  • Add Team
  • Adding Labels
  • Configure your account
  • Connecting Peasy Marketing and Peasy Sales
  • Inboxes
    • Adding Inbox
    • Inbox Specification and Constraints
    • Line
    • Telegram
    • Instagram
    • Facebook
    • Email
      • Create Channel
      • Configure IMAP
      • Configure SMTP
      • Forward to Email
      • Gmail
        • Add Forwarding Address
        • Generate App Password For Gmail Inbox
        • Allow Less Secure Access
        • Gmail
    • Website Live Chat
      • Create Channel
      • Identity Validation
      • Prechat-form
      • Dark Mode
      • Conversation Continuity
      • Custom Event Tracking
        • Setup Instructions
  • Automations
    • Automation
    • Creating and Deleting Automations
Explore More
13

Reports

  • Conversations
  • Incoming Messages
  • Outgoing Messages
  • First Response Time
  • Resolution Time
  • Resolution Count
Explore More