Managing Broadcast

Broadcast Specification #


Supported Inboxes You can schedule broadcast on WhatsApp and Email inboxes
Supported content type
  • Text
  • Video
  • Images
  • Interactive cards
  • PDF
Minimum schedule time You must schedule a broadcast at least 3 days prior to delivery date
Daily message limit 1,000-50,000  (depending on your account quality) unique recipient per campaign
  • Standard WhatsApp template fee for WhatsApp Broadcast
  • Standard Messaging Fee for Email Broadcast

Messaging fee is only applied to sent messages, messages which fail to deliver does not incur any cost.

Pre-requisite for WhatsApp Broadcast

1. Make sure you have at least 1 active WhatsApp inbox. Read here on how to setup a new WhatsApp inbox.

2.Make sure that you have sufficient credit in your account. Broadcast will consume credit. Read here on how to check and top-up your account.

3. Create the template message which you’ll use as your broadcast content. You can use rich interactive messages such as this in your broadcast. Read here on how to create template messages