F&B (Food and beverage) Industry – Peasy

Products
- Peasy Marketing
- Peasy Sales
Knowledge Base
English
- Melayu (Malay)

Menu

Products
- Peasy Marketing
- Peasy Sales
Knowledge Base
English
- Melayu (Malay)

Popular Search whatsappcampaigncontact statuscontactimport

22

Quick Start

How to Sign Up
Configure your profile
Retail Industry
F&B (Food and beverage) Industry

2

Dashboard

Dashboard
What’s the purpose of rank and status

12

Chat

Initiating and replying conversations
Sending canned response
Private conversations between agents
Deleting and copying messages
Sending conversation transcript via email
Switching to other conversations
Shortcuts
- Keyboard shortcuts
- Command shortcuts

6

Contacts

[App] – How to import contact from Phone book into App?
Contacts
Importing Contact
Filtering and Searching Contacts
Segments

2

Chatbot

Creating and Editing Chatbots
[App] How to create and edit chatbots

4

Campaigns

Managing Broadcast
Email Templates
Creating one-off broadcast
Creating repeat broadcast

3

Appointment Scheduling

How to Connect Peasy to my Google Calendar
How to Add a New Appointment Session
How can my Contacts Book Appointments Using my Meeting Link

5

Orders

Managing Catalog Items
Configuring shop setting
How to setup order notification message?
How customer’s get my shop link?
How does order management and payment work on Peasy Online Store?

39

Settings

Add Agents
Add Team
Adding Labels
Configure your account
Connecting Peasy Marketing and Peasy Sales
Inboxes
Automations
- Automation
- Creating and Deleting Automations

13

Reports

Conversations
Incoming Messages
Outgoing Messages
First Response Time
Resolution Time
Resolution Count