Pricing Structure & Cost Breakdown #
Transaction Fees |
| WhatsApp Costs |
|
For every successful booking* *for any appointment cancellation, the transaction fees will be refunded into your Peasy wallet. | RM 0.50 | Chatbot interaction | USD 0.15 |
Whatsapp Broadcast | USD 0.45 |
What Happens When Your Wallet is Empty? #
For Customers → They CANNOT book new appointment slot.
- Customers will see a message: “Slot is currently unavailable. Please try again later.”
For Merchants → Business Operations Will Be Disrupted.
- You won’t receive new appointment bookings (lost sales).
- You can’t send WhatsApp broadcasts (no promotions).
- The chatbot will stop working (no automated responses).
Running out of balance in your Peasy account can stop your appointment scheduling—which means lost sales! Make sure you always have enough credit so your business runs smoothly, especially during peak hours when every second counts.
Why Keeping Sufficient Top-Up Matters? #
Avoid Appointment Gaps – If your balance runs out, clients won’t be able to book appointments, leading to lost business and scheduling disruptions.
Ensure a Smooth Booking Process – Professional services rely on efficient scheduling. Keeping enough credit ensures appointments are processed without delays.
Retain Your Clients – A failed booking can frustrate clients and push them to look elsewhere. Keep your balance topped up to provide a seamless and reliable experience!
Example: A busy salon experienced a sudden balance shortage just as clients were trying to book last-minute appointments. It took 5 minutes to top up, but by then, several clients had already scheduled services elsewhere. Don’t let this happen to you—keep your balance topped up and your appointments flowing smoothly!
How to Top Up Your Peasy Wallet #
Go to “Wallet” in your Peasy Profile-Settings.
Click “Add Top-Up”.
Enter the amount you want to add (minimum $20 USD).
Click “Pay” and follow the payment gateway instructions.
Once completed, your balance updates instantly, and you’re ready to receive more orders!
Pro Tip: If your business handles a high volume of deliveries, consider keeping a higher balance to prevent last-minute interruptions.
Stay Prepared, Stay Fully Booked!
Always check your wallet balance before peak hours. Keep an emergency top-up fund to ensure smooth operations. Orders = Revenue. Don’t let insufficient credit stop your business from growing!
Need help? Check our full guide here: Peasy Knowledge Base – Top-Up
