Pre-requisites #
- Make sure you have set your restaurant address in your shop settings. Refer to this article for instruction on how to set your shop address.
- Turn on “Dine-in” option when creating your chatbot. Refer to this article for further information.
Tip 1: Provide parking or direction tips in your chatbot #
When filling in your chatbot location messages, provide a clear and accurate location setup helps customers find your restaurant easily. You can provide Google Maps directions along with parking guidance. For example if your restaurant is in a high-traffic area, help customers by providing:
Adding nearby parking spots (e.g., “Parking available at XYZ Building, RM3/hour”).
Mentioning free parking hours (e.g., “Free after 6 PM”).
Informing about valet or reserved spots if available.
Example:
- A Steakhouse in a busy district includes: “Best parking at XYZ Mall, 5-min walk.”
- A Drive-Thru Coffee Shop provides: “Parking available for 10 minutes in front of the store.”
Below is the example of whatsapp chatbot customer’s interaction for restaurant’s address.
Tip 2: Encourage your customers to visit using WhatsApp Broadcast #
Using Peasy’s WhatsApp Broadcast feature, you can send interactive promos up to 100,000 customers per day. For more promotion ideas, please refer to this article.
