Something went wrong when fetching the campaign data. Please try again #
You could have exceeded your rate limit. Please try again after few seconds. If the error persist:
- If you’re a prepaid user, please check if your Facebook Page is still valid. Facebook might have disable or deactivate your page. If your Facebook Page is valid, please contact our support team here. If your Facebook Page is invalid, please contact Facebook support to reactivate your page.
- If you’re a non prepaid user, please check your Facebook Page and Ad Account. Follow the instruction here to check your Facebook Ad Account. If your Facebook Ad Account is valid, please contact our support team here. Otherwise, please contact Facebook support to restore your Ad Account.
It seems your facebook connection is no longer active. You will need to reconnect your Facebook again #
- If you’re a prepaid user, please contact our support team here.
- If you’re a non prepaid user, please follow the instruction here to check your Facebook Ad Account. If your Facebook Ad Account is valid, please contact our support team here. Otherwise, please contact Facebook support to restore your Ad Account.
Opps something went wrong while fetching the Business Profile, please refresh the page. #
Press the “Ctrl”, “Shift”, “R” keys on your keyboard simultaneously. Your screen should refresh.
- Chances are that your session have timeout. As a security precaution, Peasy will terminate your session after a period of idle activity. If that happens, you should be redirected to the login screen. Please login again.
- If you’re a prepaid user, please check if your Facebook Page is still valid. Facebook might have disable or deactivate your page. If your Facebook Page is valid, please contact our support team here. If your Facebook Page is invalid, please contact Facebook support to reactivate your page.
- If you’re a non prepaid user, please check your Facebook Page and Ad Account. Follow the instruction here to check your Facebook Ad Account. If your Facebook Ad Account is valid, please contact our support team. Otherwise, please contact Facebook support to restore your Ad Account.
"Oops! An error has occurred" or "Authorization timeout" #
Press the “Ctrl”, “Shift”, “R” keys on your keyboard simultaneously. Your screen should refresh.
- Chances are that your session have timeout. As a security precaution, Peasy will terminate your session after a period of idle activity. If that happens, you should be redirected to the login screen. Please login again.
- You had encounter a rate limit error from Facebook and Google. Please try again after few seconds. If the error still persist, please contact our support team here.
Chargebee account has been suspended, please settle outstanding subscription fee #
You have outstanding subscription fee. Please click on the payment link to settle the outstanding payment. Your access will resume upon complete payment.
User unsupported for this functionality #
You’re trying to access a feature not available in your subscription plan. Please consider upgrade your plan to use the feature.
Server Error #
- Press Ctrl+Shift+R if you are using a laptop/desktop. Refresh if you are using your mobile browser.
- Re-login again.
