How to Cut Costs and Automate Orders for Faster Checkout with a WhatsApp System? #
How to add a product into my online store? #
- How to Cut Costs and Automate Orders for Faster Checkout with a WhatsApp System. Select at least 20 of your best selling products. Businesses that optimize their product selection speed up customer checkout by 35%. Click here to learn how
- Upload a high-quality product image.
- Tip 1:Increase 30% more sales using a clear, professional image. Click here to learn more
- Write a detailed yet concise product description
- Tip 1: Businesses that use SEO-friendly descriptions get 25% more organic traffic. Click here to learn more
- Tip 2: Include key details like product specifications, materials, unique selling point or allergens.
- Set your pricing for higher revenues. Do you know, you can actually get your customers to spend more with the right pricing strategy? Click here to learn more
- Manage your inventory efficiently. Make sure you keep your inventory updates to ensure stock accuracy. (Prevent sales lost with accurate inventory tracking and planning). Click here to learn more.
- Can your customers choose product variations or bundle items? If yes, then click here to learn how to use variants in Peasy to drive upsell and cross sell.
- When you’re ready, click “Save”.
Which item should I place into my menu? #
Optimize Your Online Store for Faster Checkouts & Higher Sales! We recommend featuring at least 20 of your best-selling products prominently in your online store. Create strategic categories like “Popular Picks,” “Bestsellers,” or “Limited-Time Offers” to make shopping easier for customers.
Why Feature Your Top 20 Best-Sellers? #
Faster Checkout – A cluttered store makes customers hesitate. Highlighted recommendations help them buy quickly.
Higher Sales – Customers tend to choose what’s already popular. Featuring best-sellers encourages bigger purchases.
Less Decision Fatigue – Too many choices can overwhelm shoppers. A top 20 list makes their shopping effortless.
Example: A retail store added a “Most Popular” category with their top-selling products. Within a week, their checkout speed improved by 30%, and average order value increased!
Quick Tips for Selecting Your Best-Sellers:
Which products are purchased most frequently? Which items sell out the fastest? Which products have the highest profit margins?
Best Practices for Uploading Product Images in Your Online Store #
Customers shop with their eyes first! A clear, high-quality product image can increase conversions and help customers make confident purchase decisions.
Common Mistakes & Best Practices
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No images or using low-quality, blurry photos. | Use clear, high-resolution images taken in good lighting. |
Using stock photos that don’t represent the actual product. | Upload real photos so customers know exactly what they’re buying. |
No consistency – some products have images, some don’t. | Ensure every product has an image for a professional, uniform look. |
Missing product details like size, dimensions, or variations. | Show different angles and include a size reference (e.g., next to a common object or with dimensions listed). |
Common MistakeExample:
If you sell storage boxes, don’t just upload a single image—include multiple angles and a size guide. A product photo with dimensions overlaid helps customers choose the right size, reducing returns and increasing purchase confidence.
Pro Tip: You don’t need a professional camera! A good smartphone, natural lighting, and a clutter-free background can make your products look more appealing.
Write Product Descriptions That Drive More Sales & Traffic #
A well-written product description helps customers make faster decisions, reduces hesitation, and increases sales. In fact, businesses that use SEO-friendly descriptions see 25% more organic traffic because their products appear higher in Google search results.
Why a Strong Product Description Matters #
More Customers Find Your Products – SEO-optimized descriptions improve visibility on Google and online marketplaces. Faster Buying Decisions – Detailed descriptions reduce customer confusion and increase confidence. Fewer Returns & Complaints – Clear expectations mean fewer surprises, reducing refunds and bad reviews.
Common Mistakes & Best Practices
Common Mistake | Best Practice |
“Black handbag. Good quality.” |
“Elegant black leather handbag with gold-tone hardware. Designed for everyday use with a spacious zippered compartment for essentials. Adjustable strap for crossbody or shoulder wear.” |
(Product won’t show up in search results.) |
Instead of “Handbag”, use “Women’s leather handbag with gold chain – Stylish & spacious” |
(Customers don’t have enough information to buy.) |
– Size & Dimensions: (e.g., 30cm x 25cm x 12cm) – Material & Durability: (e.g., Vegan leather, waterproof coating) – Best Use Case: (e.g., Fits 13” laptop, perfect for work & travel) – Unique Features: (e.g., RFID-blocking, detachable strap, hidden pockets) |
(Difficult to read, customers lose interest.) |
– Use bullet points – Bold important details – Keep sentences short and engaging |
(No motivation for customers to act fast.) |
– “Over 10,000 happy customers!” – “Limited stock – Order now before it’s gone!” |
Pro Tip: Always test and tweak your descriptions. Check which ones perform best and improve the rest!
By following these best practices, your product pages will rank higher on Google, attract more shoppers, and convert more sales!
How to Increase My Revenue with the Right Pricing Strategy? #
Why Smart Pricing Matters #
Higher Profits – A well-structured price makes customers more likely to buy higher-ticket items or add more to their cart. Faster Checkout Decisions – Customers don’t overthink when pricing feels “just right.” Encourages Upsells & Bundles – Smart pricing can subtly nudge customers to buy premium versions or add-ons.
Retail Pricing Strategies & How They Work #
Pro Tip: Use Peasy’s sales reporting to track which pricing strategy drives the most sales and adjust accordingly!
Pricing Strategy | How It Works | Example (Fashion Retailer) | Breakdown Details |
Break-Even Pricing | Set prices based on cost to ensure profit while remaining competitive. | A t-shirt costs RM15 to produce (materials, labor, rent). It is sold at RM45 to ensure profit. | Cost Breakdown: – Materials: RM8 – Rent & Utilities: RM3 – Labor: RM4 Total Cost: RM15 Selling Price: RM45 Profit per unit: RM30 |
Dynamic Pricing | Adjust prices based on demand, season, or trends. | Jackets priced at RM199 in winter, discounted to RM129 in summer. | Peak Season (Winter): Higher price due to demand. Off-Season (Summer): Lower price to clear inventory. |
Bundle & Upsell Pricing | Offer value sets to encourage larger purchases. | A dress costs RM80, and a matching belt is RM40. A bundle price of RM100 increases sales. | Ala Carte Price: Dress: RM80, Belt: RM40 Bundle Price: RM100 (instead of RM120) Perceived Savings: RM20 Result: More customers opt for the bundle, increasing overall revenue. |
High-Margin Add-Ons | Offer profitable add-ons that cost little but add value. | A necklace add-on for RM15 with a dress purchase (costs RM5 to provide). | Add-On Cost: Necklace: RM5 Selling Price: RM15 Profit per add-on: RM10 Result: Small add-ons significantly boost revenue with minimal cost. |
How to Allow Customers to Choose Variants & Bundles? #
Step 1: Understand How Variants Work
Variants in Peasy allow customers to choose from different product options. These can be used for:
Size Options – Small, Medium, Large. Color Choices – Red, Blue, Black, etc. Material Variations – Cotton, Silk, Leather. Bundles & Add-Ons – Extra accessories, premium packaging.
Example: How Variants Work in Peasy
Product | Variant Options | Pricing |
Sneakers | Size 38 | RM199 |
T-Shirt | S / M / L / XL | RM49 |
Handbag | Leather / Suede | RM199 / RM229 |
Sunglasses | Black / Brown / Blue | RM99 |
Step 2: How to Set Up Variants in Peasy
- In your product details, click “Add Variant” and create different options.
- Set pricing for each variant (if applicable).
- Save changes – customers will now see options when shopping!
Pro Tip: Keep choices simple to avoid overwhelming customers.
Step 3: Best Practices to Maximize Sales from Variants & Bundles
- Use Clear & Simple Names – Example: “Upgrade to Gift Set (Box + Ribbon)” instead of “Premium Pack.”
Highlight Best-Selling Options – Example: “Most Customers Choose Black (Best-Seller).”
Encourage Bundles & Add-Ons – Example: “Buy 2, Get 10% Off” or “Get a Matching Scarf for RM20.”
Pro Tip: Increase AOV by encouraging bundles, upsells, and add-ons!
How to Calculate Your Average Order Value (AOV)? #
AOV Formula:
AOV = Total Revenue ÷ Total Number of Orders
Example Calculation:
- Your store makes RM5,000 from 100 orders in a day.
- AOV = RM5,000 ÷ 100 = RM50 per order.
How to Manage Retail Inventory Effectively with Peasy? #
Inventory management is critical for retail businesses to avoid stockouts, reduce overstocking, and maximize sales. With Peasy’s Inventory Tracking, you can always stay prepared and never run out of best-selling items.
Why is Inventory Tracking Important? #
Stay Ahead of Demand – Ensure popular products are always in stock. Prevent Overstocking – Avoid tying up cash in slow-moving stock. Automate Stock Updates – Inventory is auto-deducted when customers make a purchase. Make Data-Driven Decisions – View low-stock alerts in the Peasy Dashboard Summary to reorder before running out.
How to Use Peasy’s Inventory Management? #
Step 1: Enable Inventory Tracking for Your Products
- Edit Your item within Your Product List in Peasy.
- Find Inventory.
- Enter your initial stock quantity.
- Click Save – Peasy will now track inventory automatically!
Example:
A retailer selling handbags adds 50 units of stock. When the handbag’s inventory is less than 10, Peasy will trigger a low-stock alert so the seller can reorder before running out.
Step 2: Monitor Low-Stock Items in Peasy Dashboard
View real-time stock updates for all products.
Get low-stock alerts so you can restock in time.
Identify fast-moving items and adjust purchasing decisions accordingly.
Pro Tip: Always reorder high-demand items before they sell out to maximize revenue!
By leveraging Peasy’s inventory tracking, you can avoid stock shortages, optimize your product availability, and increase sales effortlessly!
How to Customize My Online Store to Fit My Shop Operation? #
How to change my online shop look and feel? #
- Place your company logo. Keep the file size below 2mb so that it will be faster for your customers to view your picture and less drop out.
- Write a description of your shop. If you aren’t sure, use chatgpt to help you with better descriptions.
How to Configure Your Online Shop to Accept Delivery Orders #
Offering delivery allows your business to expand beyond walk-in customers, increasing sales and convenience. With Peasy, setting up delivery options is simple!
Why is Delivery Important for Retail? #
Reach More Customers – Serve buyers who prefer online shopping. Increase Sales – Many customers choose businesses that offer fast delivery. Improve Customer Satisfaction – Providing delivery increases convenience and loyalty.
Step 1: Enable Delivery in Your Peasy Online Shop
- Go to Your Store Settings in Peasy.
- Enable “Delivery” to activate the feature.
- Set Delivery Areas
- Choose Delivery Methods – Self-arranged or via third-party services integration with delyva.
- Click Save – Your online store is now ready for delivery orders!
Example:
A fashion store enables delivery within 15km using Lalamove. Customers see available delivery options at checkout.
Step 2: Set Up Delivery Time & Cut-Offs
Define business hours for delivery. Set a cut-off time for same-day delivery (e.g., orders before 3 PM qualify). Specify processing time (e.g., orders shipped within 24 hours).
Pro Tip: Display estimated delivery time to manage customer expectations!
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Step 3: Best Practices for Smooth Delivery Operations
Use Clear Delivery Fees – Avoid hidden charges to improve trust. Offer Free Delivery on Minimum Spend – Example: “Free Delivery for Orders Above RM100.” Provide Real-Time Tracking – By using our integrated delivering system, you can keep customers informed about their orders.
By offering hassle-free delivery, you can attract more buyers and grow your retail business online! #
Why This Setup Improves Customer Experience #
Feature | Benefit | Example Use Case |
Google Maps Link | Customers can easily find your location and manage parking in advance | Helps new customers reach your place |
Queue Status Check | Customers can decide whether to wait or order in advance | Reduces crowding and wait-time frustration |
By setting up Peasy correctly, you make it easier for customers to reach your restaurant, park conveniently, and decide when to visit, leading to better customer satisfaction and more sales!
How to prevent food wastage due to fraudulent orders or no show? #
Geolocation Verification helps businesses avoid fake orders by ensuring customers are within the service area. The geolocation feature ensures that only customers within a 20m radius of your physical restaurant address can receive the “Pending” order status. You can follow the simple steps here to turn on your geo location.
How Geolocation Works in Peasy:
Prevents Fake Addresses: Customers must be within the delivery range before an order is confirmed.
Minimizes No-Shows: Dine-in orders require customers to be physically at the restaurant before confirming.
Reduces Wasted Ingredients: Orders that fail geolocation checks won’t be processed, preventing ghost orders.
Best Practice: Clearly state in the chatbot & menu:
“We only accept orders from locations within [X] km to ensure fresh & timely delivery!”
By implementing these strategies, you can reduce losses, increase efficiency, and improve customer experience!
How to Provide Customers with Map Directions to My Physical Shop? #
Your online store should make it easy for customers to find and visit your physical shop with built-in navigation.
Why is Location Navigation Important? #
Increase Walk-In Traffic – Online customers may want to visit in person. Improve Customer Experience – Providing easy directions enhances convenience. Reduce Missed Sales – Customers who get lost might give up on visiting.
Step to Add Your Shop’s Location in Peasy #
- Go to Shop Settings in Peasy.
- Enter Your Shop’s Address.
- (Optional) Add Landmark in Descriptions – e.g., “Next to XYZ Mall, opposite ABC Bank.”
- Click Save – Your store now has built-in navigation!
Best Practices to Increase Walk-Ins #
Encourage In-Store Pickups – Example: “Order Online, Pick Up in 30 Minutes!” Highlight Store-Exclusive Promotions – Example: “Visit Us for Special In-Store Discounts!” Make Your Store Easy to Find – Add signage photos to help customers recognize the location.
By providing seamless navigation, you can increase foot traffic and convert online visitors into in-store customers!
